Software becomes more important to improve your services and stay ahead of the competition every day. But when should you use custom software? And how do you get started? Our service blueprint approach brings our exceptional expertise to the drawing board. Within just two weeks, you will receive a design, a plan of action and a transparent cost estimate.
A service blueprint is a fast and collaborative methodology. The service is used by governments and different types of organizations and industries. In essence, a service blueprint delivers a design and a clear plan of action for custom-made software solutions. This facilitates decision-making throughout the development process.
A pair of Kunlabora experts and your stakeholders
2 to 3 weeks
At your office, at Kunlabora or online.
All functional, technical and governance aspects are captured from a high-level perspective
A supported design and plan of action for a custom software solution
Obtain a design and plan of action for your custom software solution quickly.
Create support amongst stakeholders using visual workshop deliverables. Varied workshop formats pinpoint your needs from different angles.
Defined priorities enable a gradual approach of the development process.
A blueprint enables you to assess where to use custom software and where to integrate existing software packages.
An intake meeting aligns everyone and sets a clear goal and scope. We explain our approach in detail and adapt it to your needs.
We put together a Service Design team. Together, we determine the timing of the workshops, as we decide which stakeholders should be present in each session.
With your help, we develop a Design and Roadmap that applies techniques like impact mapping, user story mapping and technical diagrams.
We review the Service Blueprint with your key stakeholders and discuss follow-up action in this meeting.
Once all key decisions have been mapped out clearly, we can decide what needs to happen next. Kunlabora offers a phased approach. Depending on the size of the project, a Demonstrator, Launcher, or Amplifier may be the next step.
At this point, a Service Design may be a helpful option, involving stakeholders as much as possible. And so are Wireframes that make the software project tangible and can be a valuable addition to conclude the Service Blueprint.