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Service Blueprint

Software becomes more important to improve your services and stay ahead of the competition every day. But when should you use custom software? And how do you get started? Our service blueprint approach brings our exceptional expertise to the drawing board. Within just two weeks, you will receive a design, a plan of action and a transparent cost estimate.

Kunlabora workshop

Design the path to an optimal software solution

A service blueprint is a fast and collaborative methodology. The service is used by governments and different types of organizations and industries. In essence, a service blueprint delivers a design and a clear plan of action for custom-made software solutions. This facilitates decision-making throughout the development process.

Colleagues analysing a client's domain

Timeline & details

  • A pair of Kunlabora experts and your stakeholders

  • 2 to 3 weeks

  • €15K

  • At your office, at Kunlabora or online.

Product deliverables

  • All functional, technical and governance aspects are captured from a high-level perspective

  • A supported design and plan of action for a custom software solution

Service Blueprint benefits

Speed

Obtain a design and plan of action for your custom software solution quickly.

Buy-in

Create support amongst stakeholders using visual workshop deliverables. Varied workshop formats pinpoint your needs from different angles.

Roadmap

Defined priorities enable a gradual approach of the development process.

Development or integration

A blueprint enables you to assess where to use custom software and where to integrate existing software packages.

How it works

1. Intake

An intake meeting aligns everyone and sets a clear goal and scope. We explain our approach in detail and adapt it to your needs.

2. Plan & Assemble

We put together a Service Design team. Together, we determine the timing of the workshops, as we decide which stakeholders should be present in each session.

3. Design

With your help, we develop a Design and Roadmap that applies techniques like impact mapping, user story mapping and technical diagrams.

4. Debrief

We review the Service Blueprint with your key stakeholders and discuss follow-up action in this meeting.

5. Next steps

Once all key decisions have been mapped out clearly, we can decide what needs to happen next. Kunlabora offers a phased approach. Depending on the size of the project, a Demonstrator, Launcher, or Amplifier may be the next step.

Extras

At this point, a Service Design may be a helpful option, involving stakeholders as much as possible. And so are Wireframes that make the software project tangible and can be a valuable addition to conclude the Service Blueprint.

Kunlabora colleagues analysing a challenge

Meet some happy customers

povigo icon

Non-profit project

Empowerment application POVIGO

Povigo is a personal growth application which we prototyped and built with funding from the European Social Fund. With this project, Kunlabora was elected ESF-ambassador 2020.

Read more
Argon

Software project

Argon Measuring Solutions

We developed the 3DMA application which supports correct usage of ARGON's measuring technology.

Read more
PC fruit vines in the sun

Software project

EVA®- Effortless cultivation & records

EVA® gives fruit farmers a clear framework to determine which crops they can cultivate, fertilise and treat, while taking regulations into account.

Read more
Mezuri icon

Non-profit project

Mezuri won "2019 SMART IN THE CITY" prize

Making the impact of social work tangible

Read more
Woman cycling on a wheelchair bike

Software project

Creating value for suppliers of mobility devices

Enabling suppliers to request, deliver and invoice all sorts of walking aids

Read more
Zorg Leuven logo

Software project

Zorg@HOME app for Zorg Leuven

The Zorg@HOME app is a an accessible and safe web application for home carers which provides quality support via a clear list of tasks to be performed and integrated communication with the regional manager and therapist.

Read more
warme scholen logo

Software project

Warme Scholen - Warm Vlaanderen

"Warm Schools" is a learning network of schools fully committed to increase the resilience and well-being of both students and teachers.

Read more
povigo icon

Non-profit project

Empowerment application POVIGO

Povigo is a personal growth application which we prototyped and built with funding from the European Social Fund. With this project, Kunlabora was elected ESF-ambassador 2020.

Read more
Argon

Software project

Argon Measuring Solutions

We developed the 3DMA application which supports correct usage of ARGON's measuring technology.

Read more
PC fruit vines in the sun

Software project

EVA®- Effortless cultivation & records

EVA® gives fruit farmers a clear framework to determine which crops they can cultivate, fertilise and treat, while taking regulations into account.

Read more
Mezuri icon

Non-profit project

Mezuri won "2019 SMART IN THE CITY" prize

Making the impact of social work tangible

Read more
Woman cycling on a wheelchair bike

Software project

Creating value for suppliers of mobility devices

Enabling suppliers to request, deliver and invoice all sorts of walking aids

Read more
Zorg Leuven logo

Software project

Zorg@HOME app for Zorg Leuven

The Zorg@HOME app is a an accessible and safe web application for home carers which provides quality support via a clear list of tasks to be performed and integrated communication with the regional manager and therapist.

Read more
warme scholen logo

Software project

Warme Scholen - Warm Vlaanderen

"Warm Schools" is a learning network of schools fully committed to increase the resilience and well-being of both students and teachers.

Read more
povigo icon

Non-profit project

Empowerment application POVIGO

Povigo is a personal growth application which we prototyped and built with funding from the European Social Fund. With this project, Kunlabora was elected ESF-ambassador 2020.

Read more

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