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Care

Building custom software is expensive. To make the most of your investment’s potential, you have to treat it well. Over time, the need for minor functional changes, small bug fixes and protection against new security threats is very likely. That’s where our care package can help.

3 colleagues working together

Keep your software solution in good shape

The Care package is a Kunlabora service that keeps your software solution in good shape, extending its life cycle.

Colleague working on her laptop

Timeline & details

  • Our maintenance team takes care of your software solution.

  • Our maintenance team is a cross functional team with a project manager, customer proxy, software architects and software developers.

Product deliverables

  • Implementation of small functional changes and bug fixes.

  • Detection and implementation of necessary technical updates.

Care benefits

Keeping good shape.

Our care package keeps your software in good shape with the latest framework and security updates.

Extended Lifecycle.

The world keeps changing, so it's expected to encounter new insights while your application is used. Small changes in the application can keep your solution aligned with these new requirements.

Phasing out.

When the application reaches the end of its lifecycle, decommissioning strategies are investigated and pursued by the maintenance team.

How it works

1. Intake

We present our way of working during an introductory session and see how we can work together efficiently. In addition, we make the maintenance context of your application more concrete. For example, how do users experience the application? Do they run into issues? Can we expect small functional changes?

2. Organise

Your application is placed under the wings of our maintenance team of experienced software development experts with complementary skills. Together we determine how we will collaborate, how issues are reported, when and with whom service meetings are held, etc.

3. Maintain

We keep your software solution in good shape, fix bugs that may occur, implement small changes if needed, and align the business value of your application with your users' needs. In addition, we maintain a clear and transparent communication flow, so you know how we are keeping your software healthy.

4. Next Steps

While the life cycle of your software is extended, you may want to expand or replace it with a new application at some point. Feel free to take a look at our Service Blueprint, Demonstrator, Launcher or Amplifier services. We are happy to help.

Extras

We can also maintain software that was not developed by our teams. During the intake step, functional and technical knowledge about the application is shared and transferred.

Two colleagues having a conversation in front of a whiteboard with post-its

Customers will receive access to our Kunlabora Care portal. This is the easiest way to contact us about bugs, improvements and other maintenance related tasks!


Meet some happy customers

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Mezuri won "2019 SMART IN THE CITY" prize

Making the impact of social work tangible

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Argon

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We developed the 3DMA application which supports correct usage of ARGON's measuring technology.

Read more
pcfruit vines in the sun

Aim build care

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EVA® gives fruit farmers a clear framework to determine which crops they can cultivate, fertilise and treat, while taking regulations into account.

Read more
povigo icon

Aim build care

Empowerment application POVIGO

Povigo is a personal growth application which we prototyped and built with funding from the European Social Fund. With this project, Kunlabora was elected ESF-ambassador 2020.

Read more
Woman cycling on a wheelchair bike

Aim build care

Creating value for suppliers of mobility devices

Enabling suppliers to request, deliver and invoice all sorts of walking aids

Read more
2 ladies working with their mobile on the zorg@home app

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Zorg@HOME app for Zorg Leuven

The Zorg@HOME app is a an accessible and safe web application for home carers which provides quality support via a clear list of tasks to be performed and integrated communication with the regional manager and therapist.

Read more
the bear from Warme scholen logo with a kid

Aim build care

Fonds GavoorGeluk - Warme Scholen

"Warm Schools" is a learning network of schools fully committed to increase the resilience and well-being of both students and teachers.

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